In this publication, any Beneficiaries of NASIMS having issues would find solution to the challenge been faced.
NASIMS has given a lot of resolutions steps in the week past, most of these steps are not followed by Beneficiaries.
In this publication, we bring to anyone having issue the resolutions steps such Beneficiaries should take to correct any challenge. The resolution steps are below.
NASIMS began with correction won’t reflect instantly.
CORRECTION WON’T REFLECT INSTANTLY ONCE EFFECTED.
Once your account details are collated and correction effected, the changes won’t reflect instantly as you expected.
However, after collation of details and resolution, it might take DAYS to get paid. Some level of patient is highly solicited. Be rest assured you will be PAID.
ISSUE OF NO PAYMENT DATA AVAILABLE!
If your payment status under payroll section is showing “NO PAYMENT DATA AVAILABLE”, kindly contact us through any of our help lines 092203102, 018888340 for assistance.
If however, our help lines are irresponsive when you call, please keep calling or try back at interval and DO NOT SEND EMAIL.
Payment of September stipend is still ongoing. All qaulified Beneficiaries will definitely be paid, be patient.
The occurrence of these FAILED transactions as encountered by some Beneficiaries were consequencial to the manifested technical glitch on the portal. On receipt of report, we swung into action and assure it will be generally resolved and outstanding September stipend paid to all deserving volunteers.
Alternatively, you may wish to Call 092203102 and provide us your account details to help resolve this and other similar issues.
Please, DO NOT drop your account details here to avoid being compromised.
All inconveniences this may have caused you is highly regrettable.
FOR ISSUE OF “FAILED TRANSACTION” AND “NO PAYMENT DATA AVAILABLE” VISIT NPOWER PAGE AND PROVIDE YOUR ACCOUNT DETAILS UNDER THE COMMENT SECTION OF THE LAST POST PUBLISHED FOR COLLATION AND RESOLUTION.
Recall in our recent post, we stated categorically of having different platform where we report and collate different issues, this makes problem identification and tracing more easier.
Based on the subject matter and numerous complaints received so far from all concerned regarding “FAILED TRANSACTION” and “NO PAYMENT DATA AVAILABLE” you’re by this post advised to provide your N’Power ID number and account details under the comment section of this Npower Official Page for collation and resolution.
Provide it and be patient while it’s resolved.
INCORRECT NPOWER ID NUMBER PROVIDED
While collation of account details is ongoing, we discovered some of the Npower ID provided by beneficiaries were incorrect.
To ensure absolute correctness, confirm your npower ID number over times before forwarding, otherwise, this alone is capable of halting the whole process.
Alternatively, to counter the INCORRECT ID NUMBER PROVIDED as feedback from our Online Help Agent to beneficiaries(A devastating feedback), ensure your EMAIL and NPOWER ID NUMBER are all inclusive while forwarding your account details across to us.
In other words, EMAIL can be used to alternate an INCORRECT ID NUMBER PROVIDED.
ALL PAYMENT ISSUES REGARDING FAILED PAYMENT AND NO PAYMENT DATA AVAILABLE CHANGED TO PENDING.
Recall in our post yesterday, we stated clearly that once the resolution is effected, it will not reflect instantaneously which take some days. We are glad to announce that all payment issues resolved few day ago has reflected on your NASIMS profile page (PENDING) which is the first payment process.
All affected Beneficiaries are by this update advised to login to their Nasims profile page for confirmation. If yours is yet to be resolved and reflected, be patient as all payment issues will be resolved and payment made.
Our teams are working round the clock to get all these challenges sorted out, while we’re committed in keeping you updated.
KINDLY NOTE, COLLATION OF ACCOUNT DETAILS AND RESOLUTION IS STILL ONGOING.
STILL ON RESOLUTION OF PAYMENT ISSUE
Kindly note, PENDING as seen as your payment status on your NASIMS profile page is the first payment process prior to PROCESSING.
READ VERY COMPREHENSIVELY!
CHANGED FROM BENEFICIARY TO APPLICANT.
Physical verification exercise is one of the crucial process that all applicants are expected to undergo which validates the eligibility of such APPLICANT to BENEFICIARY.
Based on the issue of sudden change from BENEFICIARY to APPLICANT, the affected Beneficiaries are categorised into three (3);
1) Beneficiaries who didn’t undergo the COMPULSORY physical verification exercise, hence they were changed back to APPLICANT on discovery.
2) Beneficiaries who did the physical verification exercise, BUT WAS NOT SUCCESSFUL, hence they were changed back to APPLICANT.
3) Beneficiaries who SUCCESSFULLY underwent the COMPULSORY physical verification exercise, BUT WAS CHANGED BACKED TO APPLICANT DUE TO TECHNICAL ERROR (we take responsibility for this issue)
1) For category 3, Our team is working on it, as this will not stop you from getting paid.
2) For category 1 and 2, Should there be any provisional supplementary verification for all concern under this category, It shall be communicated across.
RESOLUTION OF PAYMENT ISSUES!
Kindly IGNORE all prompts and changes encountered during this period of Resolution of payment issues.
Please note, during this course, other outstanding issues were considered.
You will be paid, be patient!
TO BENEFICIARIES THAT HAD PAYMENT ISSUE.
STAGES OF PAYMENT;
1) PENDING (Building up of Payroll)
2) PROCESSING (Disbursement of stipend to financial institutions)
3) PAID ( Accounts got credited)
Your payment is in process, be patient!
TO UNPAID NPOWER BENEFICIARIES BATCH C1
APOLOGIES FOR REVERSAL OF PAYMENT STATUS.
We sincerely apologise for the recent enigma encountered for couple of days. This awful experience was partly a result of network instability, hence it bounced back after the waiting days to clinch the next payment process has elapsed. We are working to resolve it. All qualified beneficiaries will be paid.
Our sincere apologies once again!